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Who We Are

Solving today’s credit challenges, shaping tomorrow’s financial resilience.

Quest Risk Services (QRS) is a Nairobi-based fintech company pioneering smart, human-centered solutions for credit risk management, debt recovery, and financial wellness. Backed by over 16 years of experience through our parent company, Quest Holdings, we’re helping both institutions and individuals make confident, data-driven financial decisions.

We blend technology, empathy, and real-world insight to tackle Africa’s most pressing credit challenges — from collectability scoring to consumer debt support. Whether you're a business managing portfolios or an individual navigating debt, QRS is your trusted partner.

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Purpose-Driven Innovation – Powering Financial Resilience & Smarter Risk Solutions

At Quest Risk Services, our mission, vision, and values guide how we build, partner, and innovate. From simplifying debt to powering smarter decisions, we’re driven by purpose — creating tech-driven, human-centered solutions for financial resilience.

Our Mission

To empower individuals and businesses with innovative, tech-driven and financial solutions for smarter debt management and sustainable growth.

Our Vision

To be Africa’s trusted leader in transforming debt and credit management through innovative technology, data-driven insights, and empowering financial solutions.

Our Culture Statement

We cultivate a culture of innovation by fostering trust, encouraging creativity, and promoting shared success. Through empowered teamwork, we make smarter decisions and unlock new possibilities in the digital era.

Guided By Principles, Driven By Impact: Our Core Values

At Quest Risk Services, our core values are the foundation of everything we do. They shape our decisions, drive our innovation, and define our commitment to our clients and partners.

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Collaboration For Impact

Fostering teamwork and partnerships to achieve collective success and meaningful outcomes.

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Scalable Sustainability

Building solutions that grow with our clients while ensuring long-term environmental and social responsibility.

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Integrity & Trust

Operating with unwavering honesty and transparency to build lasting relationships based on mutual respect.

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Innovation with Purpose

Driving forward with creative solutions that solve real-world problems and deliver tangible value.

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Customer-Centricity

Placing our clients at the heart of every decision, ensuring their needs are met with excellence and dedication.

Why Us?

The QRS Advantage: Why Quest Risk Services?

QRS is not just a service provider — we’re a catalyst for smarter, more compassionate financial ecosystems. We combine human-centered innovation with data-driven intelligence to simplify credit and debt management for both individuals and institutions. Our tech-powered tools, customer-first services, and proven industry insight make us the go-to partner for scalable, resilient financial solutions across Kenya and beyond.

  • Dual-Impact Model: We serve both institutions and individuals — helping one recover and the other rebuild.
  • Data Meets Empathy: We turn raw credit data into actionable insights, but never lose sight of the human journey behind the numbers.
  • Proven Track Record: Built on Quest Holdings’ legacy, we bring 16+ years of industry credibility and innovation to every solution.
  • Tech That Scales: Our systems are designed to grow with you — secure, robust, and ready for tomorrow’s challenges.
Happy Clients

What Our Clients Said

How We Work

Clear, Collaborative, Results-Driven: Our Process

Start the Conversation

It begins with a simple hello. Whether you're an institution or individual, we listen to your unique challenge and explore how we can help.

Discover & Strategize

We deep-dive into your needs, assess your financial landscape, and design data-backed strategies that are tailored, realistic, and aligned with your goals.

Execute with Precision

With smart tech, human insight, and transparent processes, we deliver solutions that drive recovery, reduce risk, and create lasting financial impact.

Smarter risk. Better outcomes.
Let’s talk.

Call Us today

+254 711 093 100

Via Mail @

info@qrs.co.ke